Account Upgrades Not Working

Discussion in 'Site News, Questions and Feedback' started by Feck, Jan 28, 2025.

  1. Feck

    Feck Well-Known Member Content Manager Akira

    I am trying to become a supporter but it doesn't process when checking out with PayPal.

    I have tried multiple accounts and cards.
     
    Feck, Jan 28, 2025
    #1
  2. Myke

    Myke Administrator Staff Member Content Manager Kage

    Steam:
    SteamID
    PSN:
    Myke623
    I'll look into this and get back to you.

    Has anyone else performed a successful upgrade recently?
     
    Myke, Jan 29, 2025
    #2
  3. Myke

    Myke Administrator Staff Member Content Manager Kage

    Steam:
    SteamID
    PSN:
    Myke623
    Also, do you get some kind of error message when it fails? If so, can you share that either here or via DM?
     
    Myke, Jan 29, 2025
    #3
  4. Feck

    Feck Well-Known Member Content Manager Akira

    I'll try again in a moment and see because I wasn't paying attention what the error message said.

    I'm locked out of my paypal though and having to rely on my brothers account, maybe that's the issue?
     
    Feck, Jan 29, 2025
    #4
  5. Myke

    Myke Administrator Staff Member Content Manager Kage

    Steam:
    SteamID
    PSN:
    Myke623
    I wouldn't rule it out, but let me know how you get on when you get the chance.
     
    Myke, Jan 29, 2025
    #5
  6. Feck

    Feck Well-Known Member Content Manager Akira

    [​IMG]
    It's just a generic error.

    I made sure email of VFDC and PayPal account matched this time too.

    EDIT: I am n00b and can't attach an image :/

    https://imgur.com/a/IJLnsGt
     
    Last edited: Jan 30, 2025
    Feck, Jan 30, 2025
    #6
  7. Myke

    Myke Administrator Staff Member Content Manager Kage

    Steam:
    SteamID
    PSN:
    Myke623
    Yeah, way too generic to be of any help.

    I wonder if anyone else has had trouble/success in upgrading their account recently?
     
    Myke, Jan 30, 2025
    #7
  8. Feck

    Feck Well-Known Member Content Manager Akira

    Could we do it manually or something for now while you are investigating?

    I can forward you it for the year, if that works.
     
    Feck, Feb 5, 2025
    #8
  9. Myke

    Myke Administrator Staff Member Content Manager Kage

    Steam:
    SteamID
    PSN:
    Myke623
    Myke, Feb 5, 2025
    #9
    Feck likes this.

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